Integrated facility services partner
Reliable facility services that keep your sites safe, compliant and ready for business
RP International coordinates practical facility maintenance, grounds care, consumable supply and technical services around your sites, people and operating priorities.
24/7 SLA Response
<2h Rapid technical dispatch
Triple ISO Standards
ISO 9001, 45001, 14001
Direct & Vetted Teams
100% Insured & certified trades
Real-time CAFM Logs
Audit-ready digital proof
The everyday, made dependable
Practical support for the work that keeps facilities operating.
RP International consolidates building maintenance, wealth management advisory, and technical procurement into a unified, SLA-driven operating model. We eliminate multi-contractor friction with transparent communication, certified trades, and digital work verification.
How we work
Site operating picture
Every detail has an owner.
One clear operating model.
A proven process. Consistent results.
From technical site discovery to continuous SLA refinement, our 5-phase delivery framework ensures complete operational visibility, safety compliance, and accountable service delivery.
Site Discovery & Baseline
Understand
We review your physical sites, technical assets, historical maintenance logs, risk profile, user density, and operating constraints.
SLA & Matrix Calibration
Scope
We establish clear inclusions, service frequencies, response SLAs, governance responsibilities, expenditure approvals, and reporting cadence.
Resource & Safety Readiness
Mobilise
We deploy certified trade teams, conduct permit-to-work inductions, prime spare part pipelines, configure CAFM portals, and set escalation routes.
Active CAFM Execution
Deliver
Planned preventive maintenance and responsive work orders are logged, dispatched, tracked, and verified with photographic audit trails.
Continuous Optimisation
Review & Improve
We analyse recurring fault patterns, vendor KPI performance, expenditure efficiency, and sustainability targets to continuously refine operations.
Guaranteed SLA Response Tiers
Contractual attendance windows tracked via real-time CAFM telemetry.
Critical Plant & Safety
Power outage, flood, chiller trip, fire alarm fault.
High-Impact Defect
Office A/C failure, main access gate, high-traffic washroom.
Standard Repairs
Lighting ballast, minor plumbing leak, door hardware.
Preventive Upkeep
Scheduled HVAC filter replacement, generator load tests.
Industries we support
We configure service delivery models around the distinct operational rhythms, safety standards, and user expectations of each environment.
Access Windows
Out-of-hours & phased work
Risk & Permits
Inductions & safety controls
Audit & Records
Transparent SLA reporting
Noise Management
Zero tenant disruption
Service models are configured around specific site requirements and demonstrated competency.
Learn about our sector complianceVerified Operational Proof
Proven track record across Sri Lankan facilities
Delivering disciplined, SLA-backed facility operations, preventive maintenance, and statutory compliance for corporate, industrial, and mixed-use portfolios.
On-Time SLA Delivery
Across all scheduled preventive maintenance work orders
Facilities Managed
Commercial towers, retail precincts, and BOI industrial sites
Emergency Response
Rapid technical dispatch across Western Province corridors
Audit Pass Rate
Statutory fire, electrical, OHS, and environmental compliance
Consolidated Facility Operations for Grade-A Commercial Tower
Scope: Integrated Building Maintenance, Grounds Care, Technical HVAC, Consumables
Managing 5 disconnected contractors created operational blind spots, escalating reactive repair costs, and frequent tenant complaints.
RP International deployed a unified single-accountable FM model with an on-site supervisor, digital preventive calendar, and 24/7 emergency dispatch.
Measured Client Outcomes
Verified site operational dataReactive Repair Costs
Critical Systems Uptime
Statutory Compliance Pass
Grade-A Commercial Operations Hub
Colombo 03 • 24/7 SLA Technical Response
Client References
What Sri Lankan facility leaders say
“RP International transformed our facility management. Having one accountable point of contact for mechanical upkeep, daily presentation, and hygiene supplies reduced our operational overhead significantly.”
Dinesh Samarawickrama
Head of Facilities & Infrastructure
Corporate Business Tower • Colombo 03
“In a fast-paced BOI export logistics environment, downtime is not an option. RP International's disciplined preventive maintenance and rapid emergency response keep our warehouses running smoothly 24/7.”
Kavinda Wickramasinghe
General Manager Operations
Logistics & Distribution Hub • Katunayake BOI Zone
“Our strata management committee needed transparent reporting and high presentation standards for residents. RP's grounds care, common area upkeep, and prompt defect resolution have been exceptional.”
Anoma Senanayake
Management Corporation Secretary
Oceanfront Luxury Residences • Colombo 07
Strategic Operating Model
Why organisations choose a coordinated service model
Managing fragmented contractors creates operational blind spots, safety risks, and administrative burden. RP International unifies multi-trade facilities management under a single accountable standard.
Central Operations & Telemetry Hub
24/7 SLA Dispatch • Western Province & BOI Corridors
Safety & Risk Controls
Permit-to-Work SystemsStructured work planned around site inductions, permit-to-work protocols, risk assessments, and verified insurance records.
Responsible FM Operations
Eco-Conscious UpkeepResource-conscious cleaning, energy-aware HVAC scheduling, and waste minimisation aligned with Central Environmental Authority (CEA) guidelines.
Transparent Governance
Audit-Ready RecordsUnambiguous SLA tracking, daily digital logs, verified supervisor sign-offs, and audit-ready close-out reports.
Clear Accountability
Single point of contact for every work order, with defined escalation and real-time status visibility.
Site-Specific Planning
Service schedules and access windows configured specifically around your facility type and trading hours.
Safety & Compliance
Zero-harm operations governed by site inductions, verified trade licences, and ISO 45001 safety controls.
Responsive Communication
Instant ticket logging, live engineer dispatch notifications, and photographic completion verification.
Actionable Reporting
Monthly insights on asset condition, recurring fault patterns, and SLA compliance to reduce reactive spend.
Flexible Contracts
Choose from bundled multi-trade agreements, planned preventive upkeep, or on-demand 24/7 technical coverage.
Direct Leadership Accountability
People who understand your site
Facilities management succeeds through experienced leaders who take direct personal accountability for site safety, contractor performance, and daily presentation.
Sanath Perera, CEng
Director of Technical & Engineering Services
Oversees HVAC systems, mechanical/electrical maintenance, and 24/7 technical dispatch across Western Province & industrial zones.
Nadeesha Fernando
Head of Soft FM & Consumables Procurement
Directs hygiene standards, commercial cleaning teams, grounds presentation, and consolidated supply replenishment programs.
Roshan De Silva
Lead OHS & Statutory Compliance Officer
Manages ISO 9001/45001/14001 audits, permit-to-work systems, contractor inductions, and CEA environmental compliance.
Operational Inquiries
Frequently Asked Questions
Key operational answers regarding SLA response windows, statutory trade compliance, CAFM telemetry integration, and commercial contracting frameworks.
We deliver a structured, multi-stream service model covering Facility Maintenance (general repairs, building fabric upkeep), Grounds & Landscaping, Consumable Supplies (hygiene and operational procurement), and Hard Technical Services (HVAC, electrical, plumbing, and fire safety). Each program is customized with agreed SLAs, service frequencies, and defined escalation paths before mobilization.
For priority emergencies (such as power interruptions, critical HVAC failures, or water leaks), we operate a 24/7 dispatch desk with average attendance times under 2 hours across Colombo CBD, suburban hubs, and major export processing zones including Katunayake and Biyagama.
Yes. Our operations teams are trained to work directly within client ticketing systems (such as SAP, Maximo, or bespoke portals) or provide our own digital work-order portal that delivers real-time job logging, photographic completion evidence, and monthly audit-ready reports.
All work is planned around strict permit-to-work protocols, verified trade licenses, site-specific safety inductions, and safety data sheets (SDS). We maintain compliance with ISO 9001, ISO 45001, ISO 14001, Central Environmental Authority (CEA) guidelines, and national fire safety regulations.
Yes. To avoid disrupting tenants, customers, or production shifts, we routinely structure scheduled preventive maintenance, major equipment servicing, floor treatments, and grounds care during evenings, nights, weekends, and public holidays.
We offer flexible contracting arrangements tailored to enterprise risk requirements: Fixed-Monthly Comprehensive FM contracts (inclusive of routine maintenance and preventative routines), KPI-linked Performance SLAs with performance rebates, and Cost-Plus Transparent frameworks with pre-negotiated trade rate cards for ad-hoc technical work.
Tell us what your sites need
Share your locations, required services, current pain points and timing. RP International will review the information and confirm the next step within [response timeframe].