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RP International Integrated Facility Management and Operations Command
Integrated Facility Solutions

Coordinated services for safer, high-performing facilities

From full-fledged building maintenance, A/C & duct care, swimming pool upkeep, security guard services, and MEP engineering to professional cleaning, handyman services, gardening & landscaping, and consumables procurement — RP International builds a unified operational plan tailored to your premises.

3 Streams
Service Portfolios
Maintenance, Procurement, Wealth Management
< 2 hrs
Emergency Attendance
Western Province & BOI zones
99.4%
Scheduled SLA Uptime
Disciplined preventive delivery
ISO 3x
Accredited Systems
ISO 9001, 45001 & 14001
The Single-Source Advantage

Full-fledged building maintenance & procurement. One accountable operating standard.

Managing multiple fragmented contractors creates operational blind spots, duplicate management fees, and finger-pointing during critical breakdowns. RP International consolidates your entire non-core facility burden into an integrated, SLA-driven delivery model with digital CAFM job logging and transparent monthly reporting.

Core Service Streams

Integrated Facilities Capabilities

Every service stream operates under strict standard operating procedures, verified trade competencies, and unified CAFM digital logging.

Building Maintenance Services
Full-Fledged Maintenance

Building Maintenance Services

A/C, Pool, Security, MEP, Cleaning & Landscaping

A full-fledged, multi-field maintenance service covering regular asset upkeep, A/C & duct servicing, swimming pool care, security guard & surveillance services, MEP engineering, cleaning & handyman tasks, and gardening & landscaping.

Six Core Operational Fields
A/C Service & Duct Maintenance — Coil flushing, filter sanitisation & airflow balancing
Swimming Pool Maintenance — Water chemistry, filtration backwash & pump room upkeep
Security Guard Services & Surveillance — Vetted guards, 24/7 access control & CCTV monitoring
Mechanical, Electrical & Plumbing (MEP) — Switchboard audits, plumbing & pump maintenance
Cleaning & Handyman Service — Daily janitorial, floor scrubbing & minor carpentry/painting repairs
Gardening & Landscaping — Programmed lawn mowing, hedge trimming & grounds beautification
SLA:Emergency: < 2 hrs | Urgent: < 6 hrs | Routine: < 24 - 48 hrs
Coverage:Colombo CBD, Gampaha, Biyagama & Katunayake BOI, Southern Province
Records:Digital CAFM work orders, photographic before/after proof, compliance logs
Explore Building Maintenance Services
Wealth Management Services
Advisory & Capital

Wealth Management Services

Chartered Financial Advisory & Investment Management

Professional financial advice and wealth management assistance by credentialed Chartered Financial Consultants and Analysts. Providing strategic asset management, portfolio analysis, and retirement planning.

Core Capabilities & Advisory
Asset Management & Investment Services across diversified portfolios
Continuous Portfolio Analysis, risk modeling, and performance monitoring
Flexible Retirement Planning designed for capital longevity and tax efficiency
Direct consulting with credentialed Chartered Financial Analysts (CFA)
Bespoke structure for both private individuals and institutional treasury
Strict fiduciary standard ensuring objective, client-first strategic advice
SLA:Available for one-on-one discovery sessions and periodic portfolio reviews
Coverage:Private Clients, Family Offices, and Corporate Institutions
Records:Risk-adjusted investment roadmaps, benchmark reporting, retirement models
Explore Wealth Management Services
Consumables & Technical Procurement
Supply & Logistics

Consumables & Technical Procurement

Consolidated Supply Replenishment & Volume Rate Cards

Eliminate stockouts and fragmented purchasing with automated stock monitoring and scheduled delivery of washroom paper goods, eco-certified chemicals, safety PPE, and critical facility replacement spares.

Core Capabilities & Inclusions
Washroom paper products, roll towels, soaps & touchless dispensers
Eco-certified cleaning chemicals with verified SDS safety documentation
Safety equipment, certified PPE, trade consumables & replacement hardware
Direct-to-closet replenishment with automated buffer stock thresholds
Centralized volume procurement pricing with transparent fixed rate cards
Unified single monthly invoicing with itemized department consumption
SLA:Guaranteed 48h Delivery Cycles + 24/7 Emergency Buffer Reserves
Coverage:Islandwide distribution network with centralized Colombo logistics hub
Records:Monthly consumption telemetry, cost-per-occupant reports, SDS sheets
Explore Consumables & Technical Procurement
Specialist MEP & Fixed Assets

Hard Services & Technical Building Engineering

Qualified preventive maintenance and statutory compliance for fixed technical building systems, delivered by licensed MEP engineers and certified trade technicians.

Mechanical

HVAC & Climate Control

Central chiller overhauls, VRF/VRV multi-split systems, cooling towers, AHU filter sanitation, and cold-aisle server room environmental controls.

Certified MEP Licensed
Electrical

Electrical & Backup Power

HT/LT main distribution boards, standby diesel generators with AMF sync, UPS battery load testing, thermal imaging, and surge protection.

Certified MEP Licensed
Hydraulic

Plumbing & Hydraulic Infrastructure

Hydro-pneumatic booster pump stations, overhead gravity tanks, stormwater sumps, sewage ejectors, and automated grease interceptor clearance.

Certified MEP Licensed
Fire Safety

Fire Protection & Life Safety

Fire sprinkler networks, hydrant pressure tests, smoke and heat detector calibration, hose reel maintenance, and annual fire warden compliance logs.

Certified MEP Licensed

Flexible Engagement Models

Tailored Service Structures for Any Portfolio Size

Subject to commercial and geographic alignment, RP International configures single-service, bundled, and portfolio-wide facilities management contracts.

MOD-01Targeted

Single-Stream Specialist

Targeted single service (e.g. Technical Maintenance or Daily Cleaning) focused on solving an immediate operational bottleneck.

Best Suited For
Individual facilities with existing internal teams
MOD-02Popular

Bundled Multi-Service Model

Coordinated delivery of 2–4 streams (MEP + Cleaning + Grounds + Consumables) under a single management lead and unified monthly invoice.

Best Suited For
Commercial buildings & corporate HQs seeking cost efficiencies
MOD-03Enterprise

Multi-Site Portfolio Agreement

Standardised service levels, roaming mobile maintenance technicians, and centralised CAFM reporting across distributed regional locations.

Best Suited For
Bank branch networks, retail chains & industrial groups
MOD-04Lifecycle

Planned Preventative Program (PPM)

Structured recurring maintenance calendars, seasonal asset tune-ups, and scheduled statutory compliance audits to prevent equipment failures.

Best Suited For
Critical facilities, manufacturing plants & data hubs
MOD-05Rapid Response

24/7 Reactive & Emergency Desk

Priority callout response with guaranteed attendance windows (< 2h in Colombo & BOI corridors) for power loss, flooding, and HVAC breakdown.

Best Suited For
Continuous 24/7 operations & critical environments
MOD-06Projects

Capital Works & Minor Projects

Turnkey refurbishment, office reconfigurations, lighting retrofits, building-fabric renewals, and scheduled shutdown maintenance.

Best Suited For
Tenant fit-outs & scheduled asset renewals
Operational Comparison

Integrated FM vs. Fragmented Multi-Vendor Approach

Why leading Sri Lankan enterprises choose RP International as their single accountable facilities partner.

Operational Criterion
Fragmented Multi-Vendor Model
RP International Integrated Partner
Contractor Management
Dealing with 5-8 separate contractors, multiple contracts, and overlapping callout fees.
Single accountable point of contact with unified master SLA and consolidated monthly billing.
Accountability & Defect Ownership
Finger-pointing between cleaners, maintenance trades, and gardeners over defect origin.
Clear cross-discipline ownership; on-site teams proactively log and resolve issues across streams.
Reporting & CAFM Records
Messy paper slips, delayed WhatsApp updates, and lack of statutory compliance audit trails.
Digital CAFM work orders, photographic before/after proof, and live monthly compliance dashboards.
Emergency Breakdown Response
Unreliable after-hours attendance with unpredictable emergency surge pricing.
Guaranteed 24/7 emergency dispatch desk with contracted < 2h response times in major corridors.
Procurement & Cost Efficiency
Retail markups on hygiene supplies and repetitive administration overheads.
Direct-from-manufacturer volume pricing and consolidated procurement savings passed to clients.

Engagement Methodology

From initial site audit to continuous optimization

A disciplined, ISO-aligned onboarding and service delivery lifecycle ensuring smooth transitions and zero operational disruptions.

01

Discovery and Site Review

We review asset condition, site users, operating hours, risks, current suppliers, work history, access requirements, and expected service outcomes.

02

Scope and Service Design

We agree on inclusions and exclusions, service frequencies, priority definitions, response expectations, pricing structure, approval limits, and reporting workflows.

03

Mobilisation and Inductions

We confirm people, trade partners, inductions, statutory licences, asset registers, schedules, buffer stock levels, access arrangements, and escalation contacts.

04

Service Delivery & CAFM Logging

Requests are logged, assigned to certified technicians, attended within SLA windows, verified with photographic evidence, and digitally signed off.

05

Performance Review & Continuous Optimization

We review service levels, open work orders, recurring faults, energy & consumable spend, safety observations, and preventive maintenance opportunities.

Transparency & Control

Digital CAFM Telemetry & Multi-Channel Reporting

We believe facilities management should provide total visibility. Every job is tracked from initial request to close-out with photographic evidence and SLA tracking.

Multi-Channel Request Intake

Log jobs via our 24/7 helpdesk hotline, dedicated operations email, web portal, or automated direct sync with your internal CMMS / ERP.

Real-Time SLA Clock & Triage

Every task is automatically triaged by priority (Emergency, Urgent, Routine) with a live SLA countdown clock visible to site managers.

Mobile Technician Dispatch

Field engineers receive jobs on mobile tablets with site access protocols, asset manuals, and mandatory ISO 45001 safety checklists.

Photographic Proof & Digital Sign-Off

Technicians capture time-stamped before/after photos and secure digital client signatures prior to job status closing.

Monthly Executive Intelligence

Comprehensive monthly PDF & dashboard reports covering SLA uptime %, spend per building, preventative vs reactive ratios, and open defects.

Compliance & Audit Registers

Centralised repository for fire safety certificates, elevator inspection logs, water testing reports, and equipment maintenance history.

Resource Optimization

Sustainable Facilities & Environmental Stewardship

Our integrated model actively reduces resource waste, energy consumption, and environmental impact across all client properties.

Preventative Energy Efficiency

Clean coils, optimized HVAC refrigerant levels, and calibrated motor drives reduce building energy consumption by up to 12%.

Eco-Certified Formulations

100% biodegradable cleaning chemicals, phosphate-free concentrates, and automated smart dosing systems that eliminate chemical runoff.

Water-Conscious Grounds Care

Drought-tolerant native landscaping, mulching to retain soil moisture, and rainwater harvesting utilization for estate irrigation.

CEA-Aligned Waste Segregation

Colour-coded multi-stream sorting at source, wet/dry waste separation, and verifiable recycling partnerships diverting waste from landfills.

Optimized Logistics & Deliveries

Consolidated scheduled deliveries of consumables and shared mobile technician routes directly reduce carbon emissions across portfolios.

Lifecycle Asset Extension

Systematic maintenance prevents premature equipment disposal, reducing capital expenditure and embodied carbon in new machinery.

Standards & Assurance

Rigorous compliance and certified quality standards

RP International maintains an uncompromising commitment to workplace health, environmental protection, and statutory trade compliance across every client site.

View Certified Governance
ISO 9001:2015
Quality Management
Standardized operational procedures, regular quality scorecards, and continuous improvement audits.
ISO 45001:2018
Occupational Health & Safety
Comprehensive hazard assessments, permit-to-work protocols, and fully insured trade teams.
ISO 14001:2015
Environmental Management
Eco-certified chemical sourcing, water conservation in grounds care, and CEA-compliant waste sorting.
Statutory Trade Licenses
Verified Competency
All electrical, HVAC, and height-work technicians hold certified vocational qualifications and active licenses.

Common Questions

Frequently Asked Questions

Everything you need to know about our service models, response times, and multi-site coordination across Sri Lanka.

Need a Service Plan for Your Sites?

Tell us about your sites and service requirements

Share your property type, current service arrangements, and operational priorities. Our engineering and facilities team will conduct an initial site assessment and confirm the next step within 24 hours.