Connect with RP International Operations
Tell us how we can help and we will route your enquiry to the appropriate person. Whether initiating a multi-facility tender, requesting an emergency MEP dispatch, or inquiring about commercial proposals, our technical desk connects you directly to qualified operations leads.
Select Your Department
Click any department card below to fast-track your request directly to the appropriate operational division.
Commercial Proposals & RFPs
Looking for a comprehensive FM solution, multi-site quotation, or maintenance benchmarking across your estate.
24/7 Operations & Helpdesk
Critical MEP breakdowns, power failures, chiller faults, or urgent incident response for contracted facilities.
Careers & Talent Acquisition
Join our certified engineering, environmental sanitation, and multi-site facilities coordination teams.
Trade Partner & Suppliers
Accredited specialist trade contractors, OEM equipment vendors, and eco-certified consumables suppliers.
Central Command Center
Commercial inquiries processed Mon - Fri, 08:30 to 18:00. Critical MEP & security emergency dispatch operates 24 hours daily without interruption.
Active Site Incident Escalation
For immediate chiller shutdown, water ingress, main electrical feeder trip, or fire panel alarms requiring on-site engineering triage:
Call Emergency Dispatch (+94 77 000 4500)Regional Operations & Dispatch Hubs
RP International deploys localized management clusters to ensure strict compliance with on-site attendance SLAs across Sri Lanka's leading economic and industrial corridors.
Colombo Central Command Hub
Level 12, West Tower, World Trade Center, Echelon Square, Colombo 01
Katunayake & Biyagama Industrial Desk
Export Processing Zones Logistics Hub, Gampaha District
Southern Expressway Regional Hub
Galle Road Commercial Center, Kalutara / Galle Corridor
What Happens After You Contact Us?
Every inquiry enters our audited CRM & FM helpdesk workflow, guaranteeing clear accountability and transparent escalation milestones.
Immediate Intake & Triage
Inquiries are automatically registered with a tracking ID and routed to the sector account director.
Technical Review & Scoping
Our engineering or commercial bid leads assess site requirements, access parameters, and compliance specs.
Site Walk-Through & Proposal
We conduct a walk-through audit of your assets and deliver an itemized transparent scope with SLAs.
Frequently Asked Questions
Common questions regarding operational response SLAs, RFP submission procedures, after-hours coverage, and vendor onboarding.
General inquiries and quotation requests are triaged immediately upon receipt, with an initial acknowledgment and assigned account manager response within 4 business hours. Urgent facility maintenance emergencies via our 24/7 hotline are dispatched immediately with target on-site attendance within 60 to 120 minutes across Colombo and the Western Province.
You can submit RFPs directly through our form by selecting "Tender / RFP Submission" or email tenders@rpinternational.lk. For extensive multi-site tenders, our commercial bids team will schedule a preliminary site walk-through within 48 hours.
We provide direct, dedicated facility operations across Colombo Metropolitan, Gampaha & Katunayake BOI Free Trade Zones, Biyagama Export Processing Zone, the Kalutara industrial corridor, and managed corporate branch portfolios islandwide.
Contracted clients are provided a dedicated direct hotline and digital portal access to our Central Operations Desk. Our on-duty MEP mobile engineering units operate 24/7 with immediate GPS-tracked dispatch for critical power, HVAC, chiller, generator, or plumbing emergencies.
We maintain an audited vendor pre-qualification register for specialist trades (elevators, fire certification, hazardous waste, water treatment). Prospective partners should select "Supplier / Trade Partner Pre-qualification" on this page to initiate compliance verification.
Need a Formal Commercial Proposal & Site Walk-Through?
Use our interactive proposal builder to specify multi-facility parameters, select required hard/soft FM services, and receive a comprehensive benchmark proposal.